Instructions

If you between October 5, 2023 through January 2, 2025 reported to Defendant Joyous PBC that you: (1) located Defendant Joyous PBC by a method other than a web advertisement; and (2) booked an appointment to use the services provided by Defendant Joyous PBC, completed a screening questionnaire related to the booking process and subsequently received on or more web-directed advertisements relating to ketamine treatments, then you may be eligible for settlement benefits.

To receive benefits, you must complete a Claim Form on or before November 11, 2025, unless you received notice from the Settlement Administrator containing a Notice ID and PIN. If you received notice, you do NOT need to submit a Claim Form, and your Cash Award will be sent to you by check at the address identified on the Notice if the Settlement is approved.

For more details regarding the settlement benefits, please review the FAQs page and Settlement Agreement.

You may also download a Claim Form and submit it by U.S. mail to:

Doe v. Joyous, PBC Settlement
c/o Settlement Administrator
P.O. Box 25226
Santa Ana, CA, 92799

All Claims are subject to a verification process.

If your address has changed, please submit an Address Update and Payment Selection Form here to ensure your check is mailed to your current address.